Privacy Policy

Last updated: September 2026

1. Who We Are

This website represents eCloudCard and its digital business card and white-label platform. The primary website address is https://ecloudcard.com. Questions about privacy may be sent to support@ecloudcard.com.

2. Information We Collect

We may collect information you provide directly, including your name, email address, phone number, city, company, account details, billing information, support messages and content used to build digital business cards. When you use the website or platform, we may also collect technical information such as IP address, browser type, device information, referring pages, login activity and interactions with features or links.

3. Contact Forms and Inquiries

When you submit a contact form, we collect the information shown in the form so we can respond to your request, discuss city availability, provide pricing, deliver support or follow up about eCloudCard services. We may retain correspondence for customer-service, security and business-record purposes.

4. Digital Card and Analytics Data

Digital cards may record operational or engagement information such as card shares, taps, link clicks and profile interactions. This information is used to provide analytics, improve service and help authorized customers understand engagement with their cards. Customers and resellers must use these features in compliance with applicable privacy and marketing laws.

5. Comments and Media

If comments are enabled, we may collect the information shown in the comments form together with the visitor’s IP address and browser information to help detect spam. If you upload images, avoid including embedded location data such as EXIF GPS information because visitors may be able to download and extract it.

6. Cookies

We may use cookies and similar technologies to keep the website working, remember preferences, maintain login sessions, measure performance and understand use of the services. Login and preference cookies may remain for different periods depending on their purpose. You may limit cookies through browser settings, although some features may not work correctly.

7. Embedded Content

Pages may include embedded videos, images, forms or other content from third-party websites. Embedded content behaves as though you visited the third party directly. Those providers may collect data, use cookies and track your interaction according to their own privacy policies.

8. Language Translation

The language selector uses Google Translate to provide automated translations. When you use it, Google may receive technical information such as your IP address, browser details and the page being translated. Automated translations are provided for convenience and may not perfectly reproduce the original English wording. Google’s own privacy terms apply to its translation service.

9. How We Use Information

• Provide, maintain and improve the website and digital-card platform.
• Create and manage accounts, profiles, domains and reseller services.
• Process payments and maintain transaction records.
• Respond to inquiries and provide technical support.
• Send service messages and, where permitted, marketing communications.
• Measure card activity and provide customer analytics.
• Protect users, prevent fraud, detect spam and secure the platform.
• Comply with legal, tax, accounting and regulatory obligations.

10. How We Share Information

We may share information with hosting providers, payment processors, email and support services, analytics providers, domain registrars and other vendors that help operate the business. We may also disclose information when required by law, to protect rights and safety, during a business transaction, or when you direct or consent to the sharing. We do not sell personal information for money.

11. Data Retention

We retain information only as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and tax records, resolving disputes, enforcing agreements and meeting legal obligations. Account and profile information may be retained while an account remains active and for a reasonable period afterward.

12. Data Security

We use reasonable administrative, technical and organizational safeguards designed to protect information. No method of storage or internet transmission is completely secure, so we cannot guarantee absolute security.

13. Your Choices and Rights

Depending on where you live, you may have the right to request access to personal information, correction, deletion, restriction, portability or an explanation of how information is used. You may unsubscribe from marketing email using the link provided in the message. Certain information may be retained where required for legal, security or administrative purposes.

14. Children’s Privacy

The services are intended for businesses and adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has submitted information.

15. International Visitors

Information may be processed in the United States or other locations where service providers operate. Privacy laws in those locations may differ from the laws where you live.

16. Changes to This Policy

We may update this policy as our services or legal obligations change. The revised version will be posted on this page with a new “Last updated” date.

17. Contact Us

To ask a privacy question or make a request, email support@ecloudcard.com or call 888-281-9088. We may need to verify your identity before completing certain requests.